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Feedback gevenThe menu has changed to include Southeast Asian options, and the food is even better than before. Same great venue and service.
This is my fourth visit here. Excellent and eclectic food and a huge selection of teas. The wait staff is generally friendly and proficient. The hostesses are generally flippant while the tea sales counter people are almost always rude, aloof and bothered. Clearly management has no idea how their customer service component acts toward the paying customer. If that staff element were as professional as the rest of staff and the kitchen crew, this would be a 5-star place. BUT...try it for yourself. I hope YOU have five-star experiences.
I was excited to visit the tea house, being someone who loves tea and nice atmospheres. The service was a nightmare and tea was okay. I was disappointed with my experience there.
Over all a meh place. There was a fair amount of parking spaces, which was good. However the staff were very rude, the guy who brought us to our table didn 't even finish his introduction, he just was like and this is the... Whatever and walked away. The main server was nice enough, although she didn 't really come to check on things unless beckoned over. Their hot tea was really weak, and they put it in 16 oz glasses rather than a mug. Which I think leads to diluting the tea. They also didn 't give you any creamer or milk to go with your hot teas oddly enough. For their high prices, they didn 't really give you a lot of food. For example, the avocado toast came with one slice of bread, and a hard boiled egg. Along with the accoutrement. But it definitely felt like it should have been like $7 rather than $14. The interior is very beautiful however, so it was a nice place to hang out in. So I know that this place is on the best tea shops in Santa Fe list but I would bet they 're getting lazy because they know they 'll always have a steady stream of tourists. So come as your wallet 's own peril.
I’m vegan and I ordered the avocado toast. They were super accommodating and substituted the egg for their tofu scramble. Tofu scramble was good, but the avocado toast itself wasn’t anything special. Service was good and I enjoy their coffee drinks!
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