Little Caesars Pizza - Cypress

I ordered at 17.48 and received a confirmation of the order. At 6:00. I receive email that the pizza is loaded and ready for pickup. My spouse comes there and the pizza is not ready, it is 7:11 p.m. and they are fighting with my spouse about the order. I'll never order from this place again.

Today is halloween and they said it would be an hour for pizza, even if its a hot and ready ive never waited more than 10 min at any place, especially for something that should be hot n ready. So I wait the hour and a half went back and the pizza was not ready to wait 15 more minutes until they make them and bake them they were completely unprepared

Customer service was in place. It was Monday evening and busy and it seemed as if 2-3 people work, max. And a guy did the most work. I wanted to remember his name. His customer service and attention to the guests waiting for pizzas or orders exceeded my expectations. Thanks for feeding my family out of town at the Cub Scout Pack meeting night with Dad!

The first time I get a bad attitude in this place. She's a pretty young black girl with ponytail. It seemed like she was nice, but her sarcasm and said no no. When I asked a question, it was frustrating. I understand it's a busy time, but it was just sad to see. Young girl who can't cope with the stress of a pizza place. I tried to be calm and not to load them with more stress. Anyway, I know? Hopefully, they help employees with schedule or get rid of bad apples.

Derrick the Gm was amazing!!! I would give more stars if they were available. Very helpful, he was polite and patient with my order I'm a picky person... he has more patience than I do, that's for sure!!! Definetly going back to this location loved every second of it!!! You need more people like him in this business!!!