Chick-fil-a - Dallas

I babysit a toddler and a 4-year-old, and while we were walking in to pick up our mobile order, the youngest unexpectedly had a major meltdown. The staff were incredible; they helped take the 4-year-old to the bathroom and even carried my order out to my car. The service was excellent, and the food was fantastic. Thank you all so much!

I ordered the #1 Chick-fil-A meal with a peach shake, but when I arrived at work, I discovered that they had given me a spicy chicken sandwich instead of what I ordered. I couldn't eat it due to my medical condition. Everything else was fine, though.

I'm leaving this review because I really like this location and want to see things improved. This location used to be a really good Chick-fil-A but for some reason the quality has dropped off big time on the breakfasts in the last 6 to 12 months. The biscuits for the egg and cheese biscuit are horrible. They are not fluffy but rather very flat, hard and almost cardboard like. It may as well be a frozen biscuit. At first I thought it was an aberration but it's been like that now very regularly at this location for a long while. Just to double check myself I went to the CFA on Mockingbird by Love Field, and the breakfast biscuit sandwich was so much better. Night and day difference. I have also tried other locations outside of this area and again, so much better than this one on Hillcrest. I have also tried the breakfast burrito at this location, and it's better than the biscuit sandwich but often times the hash browns and sausage in it are clumped together on one end or the other rather than each being spread evenly through the burrito. Seems like there needs to be better preparation techniques and better managerial oversight of the preparation. On a good note, lunches are always good at this location.

Quick and clean, friendly staff and hassle free pickup for dinner on the run. Chick-fil-A is the perfect solution for busy school night dinner dilemmas. Gluten-free options are easy to find, meals are fresh and amazingly healthy for fast food!

Good food but someone needs to tell the guy from India not to sweep the floor when people are eating. I would have, but thankfully I had just finished. Its rude and unsanitary. Managers, an almost empty restaurant is not an empty restaurant as long as people are still eating. Give us the same respect as those received when the restaurant was full. Good news is, my cashier was great!