Kaze Hibachi And Sushi - Dallas

Chef was good. Very entertaining and cooked our food well. However, the service was absolutely awful. Our server never attended to us and our drinks stayed empty and when she did come to check, she couldn’t understand us and we couldn’t understand her. She had no assistance with helping either. The restaurant wasn’t busy so there was no reason. On top of the neglect, we were charged gratuity on our party of 5. We split our checks into 3 and we were still charged. Very disappointing, 0/10 do NOT recommend.

We did enjoy the sushi, but our main meals fell flat. Everything was deep-fried, to the point where it was hard to distinguish between the cod and the zucchini. The flavors were indistinguishable, and to top it off, half of our meal arrived only after we had already started eating.

The food was decent. I particularly enjoyed the fried sweet potato, but the sushi was merely average. I did appreciate the presentation, though. The service was alright, but I felt the prices were a bit high for what we received. The atmosphere was pleasant, and we liked spending time in the small outdoor area. Overall, I would rate the food a 3 out of 5.

Beautiful atmosphere and decor… however the food presented and the customer service was below average. Food was over priced for the quality. Some sushi arrived out with tinfoil wrap (this is dine in) and the hibachi portions were much smaller than other places for the same price. There were no servers available that day, surprisingly since it was a holiday. One of the hostess had to serve our table and we’ll credit to her for attempting to serve us outside of her main job responsibilities. There was a lot of bickering between staff in front of customers right in front of tables. The dinner here itself was awkward and uncomfortable due to the tension between staff communication and this impacted our service. Took a long time getting our server’s (also hostess) attention and follow up on simple items such as getting silverware/water for the table.Will give Kaze a try in the later future perhaps…

The food is great but the prices are high. Also, the waitress charged me 30% gratitude tip. There was only 4 of us, 2 was just kids and we did not use a habitchi table. That's outrageous!!!Food: 1/5