Red Robin Gourmet Burgers And Brews

Pleasantly surprised, have not been there in a long time. Very much enjoyed this visit.

Phone ordering systems are terrible!!! I tried to place an order what a headache!!! Ended up canceling my order.

The only complaint I have is how long it took to Simply get our drinks and then waiting on our food. The waitress was having to deal with being understaffed; creating the problems with receiving our drinks and our food in in a decent amount of time. The appetizers came in a tire we met her however receiving simply our drinks and finally receiving our orders for our meals was approximately a 45 minute wait or longer. By the time we received three of our meal orders the others were finished with theirs already. I ended up taking half of my food order back home as two of my 3 grandsons had already received and finished eating before I even received my own meal. I was visiting my son and my 3 grandsons for the weekend.

A little sad my jalapeno burger was not very full of jalapeño flavor. The roasted pepper on top was not very appealing and added very little to the flavor. Service was great but I will not get that burger again.

Kaitlin, our server, was fantastic. We never had to ask for refills. Our food was piping hot when she served us.