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Feedback gevenHad to call multiple times to be able to speak to someone in the flower department to take an order for me. When I did, the flower department manager, Florisa, interrogated me about the purpose of the flowers and where is my house, etc. She was very unfriendly and rude. I decided to take my business elsewhere.
Went to this store today and the young lady, Snow at the register was rude, after ringing the customer in front of me, she just left the register to place the Debit /Credit Card sign at the front of the conveyor belt. Isn't the whole store Debit or credit? Could this have waited? Could you have pardoned yourself. She never said hi or even cracked a smile. Back to Trader Joes I go.
This is to the management at the Darien location. During your senior hour you ask people if they're 60+. Clearly the young lady who jumped in line ahead of me was NOT a senior, yet no one stopped her. Please check licenses to verify ages and PLEASE insist on masks and gloves being worn by all shoppers!! You can do this. You're a private corporation. I don't feel safe or respected shopping in your store anymore.
The help is not very helpful and at times rude. The store has become very dirty. Customer service is not the same as when they first opened and the hot and cold food bars are a mess! The prepared foods have definitely gone down hill the quality taste and cleanliness. The policies of the store are not customer friendly like they were when they first opened yet the prices are sky high without any competitive pricing. It is a shame because the concept for Whole foods was great organic whole foods with great customer service but it is not that at all. No organic prepared foods bad quality prepared foods and old organic fruits and vegetables to pick from with high prices. The soup bar at one time offered a clean environment with tasty soups and that no longer exists. The soups are less then satisfactory with a dirty soup station.
Jeff Bezos, why don't you spend less time trying to sell cloud services to the government and more time keeping the shelves stocked at Whole Foods. The ever popular 2 week cleanse has been missing from the shelves for months. Not cool...