Mcdonald's Restaurants - Darlington

Wouldn’t recommend. Been scammed out of £9 by ordering food that I had been given the cheaper option

I recently stopped by a restaurant to pick up 2 breakfast buns with ketchup and a cheesy flatbread. The person working the drive-thru seemed a bit annoyed when I placed my order. After paying, I noticed that the order on the screen was incorrect, so I had it fixed before leaving. However, when I got home, I discovered that I had received 2 cheesy flatbreads, 1 breakfast roll, and a hash brown instead. This isn't the first time my order has been wrong at this restaurant, so I would recommend checking your order before leaving to avoid any surprises.

We visited this restaurant branch during the half term break with friends and their children on our way back from a vacation. The restaurant was very crowded, with the car park full, the drive-thru line long, and the inside packed with customers. The service was slow due to the high volume of customers, and we waited a long time for our food. Our friends had an even longer wait for their meals. To make matters worse, we recently received a parking fine because we apparently stayed for over 2 hours. Despite the busy parking lot and lack of signage, we were unaware of any time limits. We were genuine customers who purchased 7 meals but still had to wait a considerable amount of time. Overall, I do not recommend this restaurant unless you are willing to rush through your meal or risk getting a parking fine. This experience felt like a rip-off and deceitful.

Issued me with £100 parking fine, whilst I was being a genuine customer inside their restaurant. Customer service team refused to look into this. I have been a frequent visitor to this restaurant over recent years but I will never visit again. I was in the restaurant for a particularly long time, waiting for my son to finish his driving test, but I was a genuine customer and I made several orders whilst I was there. My downfall was returning to the restaurant to buy my son a meal once he had passed his test. Restaurant was pretty much empty, so service for first order was quick. Second order didn't get brought to table, so after a while i went looking for it. ?My coffee was sat on the counter and had clearly been there some time, so was not in great condition. However, a coffee for £2 is no big deal compared to £100 fine.

Me and the lads went on our way to the boro game was a gud big mac and 20 nugs but no pints so was a bit of a let down. UTB