Papa John's Darlington

I am very disappointed with the food at Papa John's now. How can they make such a bad pizza? It is very difficult to do, but they managed to make it taste like a child could have made it. After just a few bites, I will not be returning. Something tastes really terrible. Honestly, it is that bad. I used to love their food, but something has changed. I will update if I get sick. Thank you, Papa John's, for the worst pizza I have ever had.

My partner placed an order for a pizza more than an hour ago, they have already charged us but have not provided any updates on the order status. I have attempted to contact the restaurant 10 times, but they have not answered the phone. This experience has been extremely disappointing. They should either refund their customers or provide updates on their orders. We never received our food.

I got food poisoning symptoms after eating here last year, didn't review as can't prove it but response from management was disgusting. Other reviews have mentioned food poisoning and even workers boasting about not washing hands so wanted to add my experience so you can see it seems to be a pattern and probably not fake complaints. Used to love PJ before i lived in Darlington, now I'll never order again.

They sent the wrong pizza and when I called to complain they said accused me of lying and hung up on me. Worst pizza and customer service in town! Order at your peril!

Only ever tried here once and the pizza was fine and the in shop service was fine but if you want to order delivery by phone forget it. They tell you that you must download their app. No thanks.