Cold Stone Creamery - Dayton

The line was long but the staff hauled to get everyone through in great time. They were hustling but did not seem stressed. They were still polite and very helpful.

Good service. Delicacy in serving was missing though. Icecream is a pleasure and should look beautiful when you put it in a cup not messy!

Will be updated when they acknowledge and repair my output - I have put a job for cupcakes, cupcakes have a 24-hour revolution around the time so my children were super worried to get them since they wait. we went to a Halloween party, stayed on one standing still on I75 and when we make it home, there is a milkshake and 2 ice cups not the $45 I spent on cupcakes that my children were so excited to devote themselves. that was disappointing! I then call the load that was opened after their website, but no one would answer - it was 945 clock they close at 10 o'clock. I hope the person who got my order has appreciated it because it ruined our evening.

I always have a WONDERFUL experience, eat on fantabulous ice creams that can make their heart-smooth ... cheers to the welcoming, wise and WARM staff, including frau brandi, which can make me into the decadent banana bread ice cream and frau maycee. they are thee bomba and that flavor is arrrythaa! *upfile should have referenced my experiences with always? I have GREAT visits to this place until today Saturday, 10/28/2022 at 6:20 o'clock (s. pm. behind the theke were four young workers: 1 black weeping, 1 black weeping, 1 white weeping and 1 white male named mr. brayden s, who waited for me. without mr. brayden, they have only talked to each other and ignored me and other customers than the line. they stayed in the far corner in the vicinity of the register, seemed to draw their attention, whatever that could have been so that the next person did not have to wait for the next customer. when I asked the young black server if/if they would take my order because they finally came close to where customers should wait, they came their eyes, sighed in the expulsion and muted an incomprehensible answer to me! an older couple who visited from California (we have led a conversation as we were looking for a abnormal time for cold stone workers too over to be ignored. when mr. brayden waited for me, the woman of the couple of the west coast said that this was the strangest group of young people who were hired to work but don't want to serve! she asked for a manager to whom I 't hear a worker's answer, but she called that she wished that it was so that she could report this incident and then leave the couple immediately. mr. brayden saved me the moment because I, a black woman, was soon gone for bad service! when I went, a black woman who had been there with her 3 children and saw the stupidity to be ignored, proved that this server they and those in harmony with her were treated in the same way, talked with each other and inappropriate to fulfill the needs of potential customers in the line and that she was also ready to go without ordering! I share this here and with her company because a company or an institution is just as good as the previous times. this recent visit made a bad taste, no pun intended, and I definitely follow how I want this website manager to know how lacquering this experience was for me and several other, cost potential business! ps. I have used gender, generation, and sprinkling only as medium to identify the mentioned workers and the variety of consumers.

A few weeks ago sat at this place and get a huge piece of plastic in my ice. I contacted the owner how I had already left the restaurant and was accused of lying. I was told that they checked the security material and talked to their employees and couldn't confirm my history. when I answered unbelieving, they came back with a sob story, how hard it is to be a business owner and how the people always try to cheat them, but they would send me a gift card. why should I want to return after bringing the mouth into the load? I have requested a refund. it is two weeks ago, and at this point it is clear that I will not.