Tim Hortons - Dayton

I just left Tim Hortons a few minutes ago while traveling back to Kentucky. I've always heard great things about this place, so I decided to stop and pick up some treats for the journey home. I got some doughnuts and a caramel frappe, both of which are delicious! I haven't tasted the doughnuts yet, but I plan to once I'm home. The service was quick, and the staff were really friendly!

The brother working there, named Jerron, was fantastic. We really appreciated his professionalism and friendly demeanor. He made some amazing berry smoothies for us.

I visited Tim Horton’s for the first time and tried the Oreo cappuccino, and I have to say, I'm absolutely in love with that drink! It was amazing and has quickly become my new favorite. I ordered it through the drive-thru, and there wasn't much of a wait in line. The prices are reasonable, too. I highly recommend this drink, especially since it's summer; it's the perfect thirst quencher for coffee and Oreo lovers!

If I could give this place zero stars, I would. While the front counter staff was polite, there was nothing exceptional about the service after we placed and paid for our order (2 coffees and 2 croissants, which isn't difficult). Despite there being no one else in the coffee shop, we waited nearly 10 minutes for our coffees, with no one making them or even seeming to know what we were waiting for. It was very disorganized, and the coffee itself was just mediocre. When I mentioned that I had requested three creams in my coffee, the person behind the counter just looked at me and said they couldn't take it back, giving me a condescending look and stating that the quantities were pre-measured. That's fine, but the lid said two creams, not three, and there was no reason they couldn't have fixed it. Additionally, the restroom was dirty. This place has a lot to learn from their Canadian counterparts. I will definitely not be returning. On a positive note, the parking lot was nice.

I had a terrible experience at this restaurant on November 12, 2022, around 6:45 PM. A rude young employee put his finger in my sandwich, pushed my donut, and even hit the takeout gear against the window in my face—all because I asked for a bag. I've been spending $8 a day here five times a week for the past five months, but after this incident, I will never return.