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Feedback gevenI didn't wait long for my food and it was still delicious. The lemonade I ordered was also very good.
As my very 1st ever Auntie Annie's Pretzels visit, I decided to try this Auntie Anne's Volusia Mall west entrance location, during an scenic walking exercise session. However, I left with a Bad taste for the business. AS, this was an highly anticipated opportunity to taste what smelled looked to possibly be an absolutely delicious chewy pretzel treat. I stood patiently in line to buy a large hot pretzel for 51.5 mins, all the while observing: (1 a 3 person employee profanity filled argument about who's break time it was; (2 a what appeared to be a crew leader's or location manager's guided new employee, 2 person orientation training session on the ice cream/shaved ice machine assembly; (3.)a new hire cashier totally unfamiliar with the cash register unable to make change for a cash purchase b/c register has large bills only; (4 and another female employee crouched in the corner lovingly admiring her new extreme long pointed shaped canary yellow claw fingernails clearly hiding behind the hot dog machine on the phone discussing who's keeping her 3 babies when she clocks out and meets her date tonight. Needless to say, I exited the line and have lost all future desire for a visit to dear Auntie Annies', as well as perhaps the Doordash driver. And relieved my pent-up frustration with a little J.C.Penny retail therapy and deleriously laughed out loud when observing seemingly the same scene at Auntie A's place when existing the mall after my therapy session. Now I understand the Volusia Mall's decline But, I will miss the my beloved childhood mall. But not Auntie Annie's. But as a Christian, I do wish her ownership well, in their business endeavors. Success in business requires: A great realistic business plan, great location, excellent product &staff, superior plan execution, stellar customer service, certainly not the least....Cleanliness and Professionalism.
The food is of excellent quality, but it is a bit pricey and it seems that the prices for the appetizers have gone up. I particularly enjoyed the flavor of the bites and the cheese sauce.
The restaurant didn't have a wide variety of options, but I arrived just before closing time. You can't go wrong with their pretzel nuggets!
Don't miss this little secret in the mall at daytona! Best pretzels I've ever had and comes with the best icing dip ive ever had! They were so busy and a long line but it was so worth it and the customer service was superb. The guy cooking the pretzels was a very hard worker and was so cool how quick he made his masterpieces!!! Do not miss this place!!! Top 5 stops in all of Daytona!! If you don't believe me check them out and see for yourself!!!!
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