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Feedback gevenFirst the food is delicious! We both got the vegan pho soup and it was excellent. It could have used a few mushrooms but it was good enough that we will definitely be back. I deducted a star because, like the other reviews, the service was scratchy. We ordered Saki but never got the water we ordered. We were one of only 2 couples in the place. The waitress never came back once to see if we needed anything just sat over to the side messing with her tablet. We also could have done without having to listen to Law and Order during dinner. Some ethnic music would have been nice.
The first time was great. The last two times were horrible. I actually got a kids burger King chicken tender in my katsu curry.. The curry was sour and tasted like vinegar. I can't even belive they tried to pass the food off.. save yourself and eat somewhere else.
This 5-Star rating is for the food alone which was really phenomenal. The egg rolls were absolutely fantastic and the beef flank pho was really good. Unfortunately this is where the 5-Star experience ends. More on the 1-Star rest of the story in another separate review, but I wanted to acknowledge the great food this restaurant puts out...more to come
5 stars for the excellent food! Visiting from Texas, always looking for good Pho.Unfortunately, the service is terrible, the chopsticks are cheap, and the music is something you would hear during beach volleyball. We almost walked out after 10 minutes waiting for the one server to take our order. There was only two other tables occupied. He struggled with our order, took food to the wrong table, then just sat on a stool in the front having nothing to do. Owners need to spend a few extra nickels so you at least have straight chopsticks, change the music to match the decor/atmosphere and you’ll provide a better experience.
5 stars for the excellent food! Visiting from Texas, always looking for good Pho. Unfortunately, the service is terrible, the chopsticks are cheap, and the music is something you would hear during beach volleyball. We almost walked out after 10 minutes waiting for the one server to take our order. There was only two other tables occupied. He struggled with our order, took food to the wrong table, then just sat on a stool in the front having nothing to do. Owners need to spend a few extra nickels so you at least have straight chopsticks, change the music to match the decor/atmosphere and you'll provide a better experience, and get a new server.
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