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Feedback gevenThe ice is wonderful! I had pineapple cocosnus, my man got the Irish cream brownie shake and none of us was disappointed. the one bummer was that I did not realize that I scan the cashier the app on my phone to start the collection points. if I had kept my reception, I would have entered the barcode at the entrance. it would have been nice if the cashier had mentioned it, but hey, there's always next time. but only so they know when they download the app, they have scan them when they make their order or keep them in their input to enter the barcode, so that the first purchase can be counted and they can earn their mini angel or becher.
Unfriendly staffs disappointed us. Wish others do not get the same treatment which we got.
The worst customer service. Always shouting at each others and at customers too.. specially the guy with the glasses, he's not respectful.
What happened??? Just walked in and there is a sign that says they are closed. Doesn't say if it's permanent or what. I'm sooooo sad right now.
Last, they stopped on the Detroit side after the Michigan Avenue location closed. So when they head to the Somerset Collection, they go to Bellacino's on Ford Road and enjoy ice cream at the Häagen-Dazs counter. There's a reason this is the best ice cream around! My personal favorites are the Belgian Double Chocolate Chip and the Irish Cream Brownie, but you really can’t go wrong with any of the flavors, or with the Dazzlers, shakes, frappes, or even the vegan options!