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Feedback gevenI absolutely love this place! The cheesecake and red velvet cake are both amazing. I'm a huge fan!
I called them to inquire about the smallest cake for two people, and they quoted me a price of $20. However, when I went in to ask about the cake, they told me it was actually $30. Additionally, their desserts are quite oily and develop a bad taste after just 2 to 3 days.
What upset me the most was the owner's reaction. Not only was I frustrated about buying a $30 cake for my brother's birthday that ended up being inedible, but the drive from Canton to East Dearborn didn't help either. The owner was dismissive, repeatedly saying, “okay, okay,” then told me I could either have a refund or a new cake. But I wasn't looking for a refund or a replacement; my brother's birthday had already passed. What bothered me was that I mentioned I've been a loyal customer since he opened—about ten years now—and his response was that it was a good thing I had only encountered one bad experience. I was genuinely excited when I heard he was opening a new location in Dearborn Heights, but after seeing how he treats a long-term customer, I feel let down by his attitude. I wasn't looking for anything free or a refund; I just wanted him to recognize that his staff is not being honest with customers when they ask if the cake is fresh, especially when it's actually several days old.
This place has ROTTEN cheesecake. The owner is rude and unreceptive to any type of criticism even when he's wrong for pocketing money that doesn't belong to him when his ROTTED products were shown and returned. This place HAD good products for a min but it's the type of business that gets lazy after a little traffic. LAST time I ever enter that place. zero respect or regard for customer service. it's not about the cash it's the concept and this is supposedly a whole business. I do not recommend this place. ZERO stars. ESPECIALLY during this month of Ramadan. What a shame
Great service. Amazing sweets. They did my wedding cake 22 years ago and I still go there. Try their Baba-Rum ?
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