Mcdonald's - Decatur

This mcdonald’s has made a complete twist. my order was correct. the food was excellent (the frits are great because the frit fat exchanges) the service has dramatically improved. it is also open 24 hours. I've been driving to town late night.

My husband just stood in line for 5 minutes with no one in front of him. He was the only one in line and the cashier refused to even acknowledge him. She was too busy talking to her coworker. He even had his wallet out with cash ready to order and pay. ZERO acknowledgment. Where the hell has customer service gone? There’s a reason why this place has such a low score

Not reviewing the food, because I feel like it's about the same every McDonald's you go to but the service and the overall store.It's okay, the staff needs a little work but really I don't blame them, corp. has screwed that up for the employees but overall it has gotten a little better over the years.Store front area seems a lot cleaner then the years past, I feel like the last major remodel helped control the out of control mess they use to have in that store.

I ordered $40 worth of food. My burger was made very sloppy and there was an absurd amount of mayo. Cheese was found on my burger also which I specifically asked for a hamburger with ketchup only. I am allergic to cheese which I said to the employee. The employee heard me, I made sure of it. This mistake has happened one to many for me not to leave a review of my experience.

Team is quick yeh but mangers are always on their phones either I'm missing food or something is wrong very unprofessional