J.p. Licks - Dedham

First I will say that their treats are very delicious. No complaint there. The first time the service was great. They went that extra mile and provided a nice sleeve with the smoothie so I brought my wife the same day to order the same thing. The person serving me was fantastic and has positive energy. I kindly asked him for a sleeve but was unable to find one so he consulted with a short heavy set lady (who I assumed was the manager/supervisor) who rudely verbalized her discontent in front of all the other customers. It was a bit embarrassing. It’s unfortunate that this establishment puts such a simpleton in charge. Could have dealt with the simple request in many other ways. Her public shaming of my request was super unprofessional and definitely unnecessary.

Sirena at this location is PHENOMENAL! One of the most understanding and considerate employee at your location! I called about an allergy and she went ABOVE AND BEYOND to provide me the service I needed as someone with celiac. I cannot express how helpful this is to someone that worries their allergy isn’t taken as an allergy, but more of a preference. She went out of her way to make sure everything was labeled and bagged separately WITH notes included to reassure me. You don’t find employees this understanding and kind. As a restaurant manager myself, I have much respect for this business and Sirena deserves a raise!!! Very satisfied customer, Lexie

Best deserts in Legacy place! Awesome service, super friendly. They have amazing flavors of ice cream, including classics and soft serve sugar free chocolate- small is around $6. The ice cream cakes are delicious and very artistic. Small starts around $30. Kiara is always friendly and professional and fast. Gio, the manager, has very good recommendations and is very nice.The team is very positive and I typically leave a 15% to 20% tip. Also, they they feature local artists work. They also have organic coffee drinks.

It was so tasty! I don’t think it deserves a full 5 stars, but I will be returning.

Great spot to grab a small rest while at Legacy Place. The ice cream selections were wide and the ice cream was good. Coffee and drink options were pretty wide as well. Staff was friendly and quick to serve.