Chipotle Mexican Grill - Deer Park

My order was to go. They forgot to put the hot ont tge side in the bag.

Absolutely disappointed in the employees that were working this evening. I myself worked a 12 hr shift and was too exhausted to drive to the location to get my daughter some food so I ordered it with DoorDash and paid the 28 for a bowl for the convenience sake. For then to only find out the store had sent the wrong order, a burrito, with the delivery guy, ticket on the bag was correct, food inside was completely wrong. If it was for me I would have just ate it but my 10yr old daughter wanted what she wanted. After calling on the phone for 20 minutes to just get told sorry we can only refund the for the item and nothing else i decided to just get up and drive the 15 minutes each way to get my daughter the food she ordered. At the store they of course made the correct order and sent me on my way with just a simple sorry. So not only have paid 28 for a bowl delivered, I still had to drive there myself to go get it just to finally feed my daughter almost two hours later when she is almost supposed to be in bed already. We eat at this location 2-4 times a week and have never been treated so badly. Will not be coming back and simply due to the lack of care or want to even do anything to make this up in any way by the employees about their own mistake that could have easily been avoided.

Am big fan of chipotle, but this location , they don’t know how to pack food , I just want say please train theses kids how pack

30 minutes before the close, they are out meat, chicken. The managers excuse, the truck arrives tomorrow. Also the food line was very messy. This restaurant has lost it's quality service. I'm not returning this

Terrible service. Workers all talking to each other and took a while to get to me when I was the only one there. I feel every time I go the service isn’t great. I rather drive a little further to the fairmont location for better service.