Panera Bread - Delaware

When my half sandwich finally arrived, it was disappointing—a mere smear of tuna (if you could even call it that) on dry bread, with onions, lettuce, and tomato. It tasted no better than a plain vegetable sandwich with a bit of mayo. This was not my first poor experience at Panera, but it will definitely be my last. For my half sandwich, my wife’s half chicken salad sandwich, and three plain bagels for the next morning, we spent nearly $30, and everything was subpar. I won't be returning.

Worst place ever!!! Do not buy food from here. I ordered a vegetarian sub, and they gave me a sandwich with bacon bits on bread, and there were bugs in my food!!! I am going to sue and will be sharing this experience on social media. The employee acknowledged it, repeatedly saying she thought she saw a bug. This is the most disrespectful and disgusting place ever!!!

This is the worst Panera I’ve been to. They consistently mess up orders, and the wait times are excessively long. I gave them another chance, but it’s clear that this location needs to be shut down and replaced with something better.

This Panera Bread can improve with more training for employees on their customer service skills. When an ingredient is unavailable, we would like to be notified when the food is provided. Please do not hide it. We certainly do not want to be yelled at by an employee for not understanding what their problem is. Other than that, you can enjoy the usual Panera food and drinks at this location.

First time at this Panera Bread...I have the Unlimited Sip Club, told cashier even gave my number BUT was still charged for my drink. Then my Onion soup was cold. I told the manager of the issues and I was refunded for the drink charge but replaced the cold soup with a cold/luke warm soup...Hmmm don't think I will return to this Panera Bread.