A&w - Denver

Please pass over to the District Manager General Manager Rosie and Lead Ivory 2096 Colorado Blvd) are very rude me an my mom was trying to feed our six kids my mom has three kids and I have three kids and we was trying to get the 2 for 10 deal and they said they can only give two at a time we explained that we are two separate house holds that are trying to just feed the kids. I asked Rosie if she had kids she said no so i told he she does not understand. I asked for the district managers name and contact info she said she does not know who the district manager is and I would have to contact corporate I asked what is the number to corporate and she said she does not know and to Google it and hung up in my face. It is crazy that this is the kind of services that you get when you are doing all that you can as single parents. We then went to the location down the on alameda and they were understanding and helped us. As a customer I want the CEO Kevin Bazner and the COO to know that this is how this location is treating their customers. Also because Rosie is the GM I am not sure this complaint will get far but I will send it to multiple locations so that it can be sent to the District Manager since Rosie does not know who her boss is.

Terrible establishment dirty. Employees rude food thrown together I'll never eat there again.

Faith did not know how to handle customers or orders very poorBar service

I really enjoyed the chicken sandwich! It was fresh, and the service was quick!

Customer service was appalling. I went through the drive thru. Ordered the 6 piece wings with BBQ and onion rings and a drink. The lady at the window took my card and ran it and asked me to pull forward to the front and they would bring out my food.Once the food was delivered and u was pulling away... I checked and they hadn 't sauced my wings so I drove back through to the window as I was looking for my receipt to make sure it wasn 't my fault. (No receipt)Posted out front was a sign no receipt, Free food. So I told the lady and she says here I 'll print you a receipt Not how this works?!?!Anyway, in the end she says that 's only valid if you drive away and call the restaurant... HmmmmmmmSo I drove away and called... turns out she is the Manager and General Manager WTHNever going back