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Feedback gevenI would never go back to that restaurant again. The food was terrible and the service was even worse. The manager was rude and showed no concern for customer service.
I went to this pub with my son, who lives in halls across the street. The atmosphere was nice, the pub was busy, and the pizzas looked tasty. Since it was Friday, the fish was on special at 15% off, and I thought the prices were reasonable. Unfortunately, things went downhill from there. The fish arrived looking wrinkled and soggy, with mushy peas on top of the limp batter. As someone from Cornwall, where we have great fish and chips, I consider myself well-versed in what good batter should be like. I had a hard time eating the fish, as the batter was beyond redemption. I could only eat the white fish and the chips were decent. At lunchtime, we ate at Wetherspoons and had two satisfaction checks, one before we even took a bite of our food. Here, we were asked as an older lady picked up our plates. When I mentioned that the batter was soggy and the peas were on top, she seemed surprised and blamed the peas for the issue. I explained that the batter was bad overall, not just where the peas were placed. She offered to replace the dish, but at that point, we had finished our meal and had been waiting for a while. Maybe a refund would have been a more appropriate solution. I will definitely not be ordering the fish here again if I ever come back.
I'm just back fromm a 2 night stay with my partner and it was the perfect start to getting back out into the world. Our room was a 4 poster with all the character you could wish for. A warm traditional style rather than a cold business formula. It is a listed property with stairs, different ceiling heights, little quirks and everything you'd expect from a building of over 250 years. The staff were welcoming, friendly and couldn't do enough, without being overbearing. The bar is a lovely, well stocked, traditional area with a nice outside area. We were fortunate enough to have the weather to enjoy a drink and some food, from the amazing pizzeria next door, outside. We had the full English breakfast both mornings, which was cooked fresh to order and was spot on each time. Location wise it was perfect for what we wanted. We will be back, many times I think.
Famous Sunday Roast disappointing very disappointing. Choice of Beef or Chicken not stated on menu. Booked for 3pm so they knew we were coming. Ordered food I had the Roast Beef my friend had the sausage and Mash. Food arrived quickly. Plate was warmish, veg Peas and Carrotts were luke warm. No Idea what the Cauliflower was cooked in as was yellow and cold. The roast potatoes were Aunt Bessie 's cooked within an inch of its life. Potatoes were hard, dry and burnt and cold. Surprised the owner dare to bring them out to me inedible. I asked for more gravy also cold made no difference. Asked for another serving of potatoes that had NOT been overcooked. No better. No apology or asked if food was OK. The table was chipped and the cutlery and plates that swamped the teeny tiny table were sticky and claggy and felt dirty. Owner was polite, ut did not look the part I presume the boyfriend had cooked this dreadful Sunday toast with his eyes shut and I had to pay 9.50 for the privelidge. My friends food fine. Service good polite staff, but the change of owner shows as the food quality very poor. Owner said its because we came in so late?? The food should be as good at 3 as it was??? at 12. Paid the bill and a foreign lady took my payment. No did you enjoy your food or nothing took the money and said that 's it!! Not even a receipt was offered. Avoid the Roast dinner! run for the hills and they wandered why it was so quiet.. Would not recommend.
Went for lunch. Bottom gates were shut and when we went to leave the owner was blocking the exit. Waited 10 minutes for him to move and he didn't and pipped the horn to let him know I was there. He still made me wait and then gave me a mouthful of abuse and told me I had to reverse and he wouldn't. I am a 72 year old woman and he was absolutely appaling. Will never go back.
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