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Feedback gevenI got a meal tonight and the chips were wrinkled and hard (old and the chicken was processed. I brought it back and asked for a refund because at the price it was, it was the same as places I know which do non processed 100% chicken. (Wish I 'd gone there, but this was close and I was starving. The cashier was snappy and told me I wouldn 't get a refund but could get new chips. She then proceeded to go behind where I could hear everything and in a nasty voice say ' she thinks the chips are old ' etc. Then the kitchen staff started to say in nasty, 'couldn 't be bothered ' voices ' the chips are fresh ', there is nothing wrong with them etc. So, no apologies when the chips came back and another female came out from the back to have a look at me and give me a filthy look. Then a male came out and did the same. I told him I 'd heard him and he grinned and said ' heard who '? So, I 'd say, go to this venue if you want to be treated like **** by THREE staff, pay too much for what you get, get given dirty looks, not believed, served bouncy, processed , pumped with liquid, rubbery chicken . I wouldn 't eat at China Garden for all the pumped up chicken in Derry you could offer me. Mandarin palace, 5 mins away, is only slightly more expensive but it 's a million times better , in all ways. I won 't make that mistake again.
Ordered A take away sat night, delivery came with no curry sauce, rang back to say it was left out of the order to be argued with down phone saying I didn’t ask for curry explained why would I order a Chinese with no curry, the wee girl on phone continued to argue sayin I def didn’t order curry sauce after a few choice words thought wat was point ended call.. Customer service leaves a lot to be desired
Lovely Chinese and good prices.. Would definitely go back : very fast delivery in some occasions.. The place could do with a little revamp although not a bad word to ah about the food :
I love the food at china gardens, no where else seems to do Honey Chilli Chicken....or captial chicken around the city centre... friendly staff, fast delivery, the only thing is its expensive around 2.50/3.00 for delivery so its better to walk down. We once got the wrong order,and they sent out a full new order of what we should have had straight away free of charge! Very happy with the service
If you crave for authentic Chinese food, don't go there. But if you think pizza is authentic Italian food, then China Gardens is ok.