Jack In The Box - Desert Hot Springs

The manager of this store should definitely be the manager that trains all your managers. It was my birthday and i was feeling sad. My 8yr old grandson went to the counter and told this to Erika. He asked if she would sing and make his grandma feel special. That is exactly what she did. This manager took time in the middle of a lunch to get another employee and answer a wish for my grandson and they sang Happy Birthday to me. They made me feel very special and my grandson feel very proud. You know there are some qualities you just can 't pay a person to have and although Erica runs a tight ship, she has those qualities that are above and beyond when it comes to customer service. My grandson is 9, his favorite restaurant for our sit down dinner time is Erika 's store in Desert Hot Springs, CA.Thank you from the bottom of my heart Erika.Kenda Decastro, Grandma

Employees on the floor just talking, food took forever, food was cold. Not going back.

The employees are very nice and sufficient especially in the Drive-thru....

Ordered 30$ worth of food the whole order was cold and wrong and food safety violation. Those woman need to be fired they are going to get somebody sick serving old food. I'll will be back in the morning to speak with the manager because if you dont want todo your job the quit don't serve old food I spent 30$ smh. The tortilla was hard as a rock the chicken had cheese because it was old food everything was a food violation they served me and I ordered online smh they need to be fired this isn't the first time but it will be the last.

The girl on the intercom first asked if I wanted to try their bagels and when I asked for her to come again, she said egg rolls lmao I nearly died laughing because they don 't sound anything alike! I did get my current comfort of the crispy spicy chicken wraps and they were on point as always with a Red Bull Infusion :