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Feedback gevenEveryone wants to try White Castle especially after seeing Harold and Kumar, so of course my boyfriend would want to try it in real life as he's never had a White Castle ever. So on our exploration of Detroit we had to stop by a White Castle. Well we went to this one which was on our way back home and well it was a little sad drive through in the middle of a busy intersection. Not very busy. We used the drive through as, I don't think there was anything but a drive through. We ordered the standard but also got the chicken with waffle bun and well that was actually the winner for me! Surprisingly good. Just skip the other stuff and stick to the chicken and waffles :
The only time I get to eat WhiteCastle is when you catch me out here in the east or deep in the south ya digg. I love their mini burgers. They got this one called the wave or something live that. Their calamari fries are off the hook. Their mini jalapeno burgers are good. 10 burgers for under $10 plus calamari fries and a drink. They location is hood, but after you cross them bricks in the road everything else gets hood as well. Tellin yall, they need to expand to the west and they need to make one 24 hrs
Well, it's White Castle so don't expect a 5-star experience! And, especially not late at night! We pulled up to this Whitey's around 10p on a Tuesday night and there was a good amount of cars at the drive through (maybe 3 or 4 cars ahead of us). When we arrived at the speaker we had to wait a bit for anyone to assist us. A male voice finally came on the speaker. After I gave the entire order there was a long pause then a female voice started speaking and I had to repeat the entire order again--UGH! While we were waiting to pull up to the window we noticed that two cars ahead of us were giving back their bags--the orders were coming out wrong! We also noticed that there was a vagrant hanging out at the drive through and begging people for money--UGHHHHHHH!!! This an easily avoidable problem by simply telling the vagrant to leave your establishment. You can threaten to call the police if they are resistant. I worked in foodservice for many years, and dealt with this situation myself. I never once had to call the police. You just have to tell them that you have a no loitering policy, and that's it! Post a sign if necessary! Anyway, back to the food! So, we finally reach the window and get our food. The lady at the window was an older lady and very polite. I didn't see many employees through the window, which led me to believe they were short of help. When I looked in our bag the order was surprisingly right--HALLELUJAH--and we pulled off. When we arrived home hubs and I, for the first time, bit into the Impossible Sliders. They were absolutely amazing! We only wanted two each but I ended up getting us three each (I had a feeling we'd want more). It was a good thing that I did! I would highly recommend the Impossible Slider while visiting White Castle. It makes all the other nonsense worth it! And, like the name suggests, it is impossible to tell that it's not real meat!
This has got to be the worst White Castle!!! Slow service and inaccurate food order. The employees could careless about making sure your order is correct. Ask for a bacon, egg, and cheese on wheat toast ... I get sausage, egg, and no cheese on wheat toast. I give the sandwich back and instead of them making the sandwich from scratch they take the bacon off put sausage on and didn't even bother adding the cheese slice. This White Castle give less than a hoot about customer satisfaction.
Okay, the food is usually on point but I had to write a review b/c the guy at the drive thru was trying to rip me off I think). All I wanted was two White Castles. That 's about $1.40...right? He told me $2.90...then he said no, that 's for 3 burgers after I questioned him. When I got to the window, he said $1.90 something. When I started handing him the change I told him this is $1.75...let me get you the rest... He stopped me and said that 's okay...you 're good ! When I drove a few feet...I thought to myself wait! He didn 't give me a receipt and my bill should have been around $1.40 . So, I called and asked for the manager. Since I hadn 't left the premises, he grabbed the correct change and ran out to my car and gave it back to me. That was a weird experience! It 's never happened to me there and the manager did make it right...but ONLY after I called the store. I 'm posting this because I didn 't want anyone else to be a victim to being overcharged at this store. This place is usually really good at serving hot burgers and fries...just the way a craver wants 'em. But because of today 's shenanigans...they lost a star. :