Taco Bell - Douglas

Always forgets my sour cream even tho I pay for it…!!

Everyone is always kind at this location. The drive-through moves smoothly, and my order is always right.Parking: There are many spots to park in.Wheelchair accessibility: There is a ramp for wheelchairs. No steps.

I had more shell than anything else,no diet Pepsi,thenl asked at the counter and the girl told. me they didn't have any.l like to be wait on at the counter , they said they couldn't, had to do it by machine.The food don't taste good

Dang shame you get refused service because the employees wouldn 't ring our order at the register because they were told that everyone has to use the kiosk. I don 't work for Taco Bell, so why should I have to place my own order. 3 people standing in the drive-thru area and people on the line, and 1 sweet young man doing all the work. They were not busy at all at the time. Absolutely rude employees. The couple in front of us also wasn 't happy about using the kiosk either and would not be back. They stated they dont like it either. I don 't trust the kiosks. I explained that this is where my autistic grandson wanted to eat on our special day together and was told again to use the kiosk. She had my grandson upset because of her tone of voice and refusing to take our order. Indidnt want to disappoint my grandson so we went thru the drive thru and when ordering I forgot to add a sour cream, they again refused to ring it again and was told to go through the drive thru again if I wanted it because they couldn 't ring it up. 2 pieces of my chicken quesadilla had no cheese or chicken, just a hard tortilla shell. When I asked for my receipt, she said we don 't give them out. When I did get one, the receipt was torn on top with the address and phone number. They also refused to give me information for the corporate number. She did take my number so ghe Manager could contact me but threw the paper away after I started walking away. The employees were all rude about it. It 's sad that people have to be like this. Be careful using kiosks to order because illegal card readers can be placed on them and used to get your information. One employee left the restaurant and noticed she parked in the customer parking area instead of the employee parking area. Do they think this is also OK? Customers do not want to walk from the back of the lot to get into the restaurant. We wanted to sit inside to eat, but we ended up sitting outside instead. ? I am very disappointed in this Taco Bell and the staff.

Good un everywayWheelchair accessibility: Good ramp