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Feedback gevenThe hotel itself is very nice, the rooms are clean and spacious, however, the dining room food was a disaster. The dinner service was very poor, food items stated on the meals were not present on the plates and the kitchen forgot two of our table meals so the remaining food was brought out after some had already finished. The quality of the food was very poor and tasted old and the service from the staff was also very poor. We had cutlery missing, no knives for the steak were given and the plates from the starters were not cleared before the mains arrived so we did not have room for our plates to sit in front of us. The main courses took over an hour to arrive at the table. Very disappointing.
Welcomed at the door. Everywhere looked very clean, tidy and inviting. Husband reckoned the ale was excellent! Squid starter was very tasty. Main of pork belly was tasty also.....but my portion was very fatty and l left half after l cut it off. Appreciate it is difficult at times to notice amount but perhaps if cooked slightly longer the fat would have rendered down. Husband said his was good. Service was excellent, young man serving us was extremely nice, an asset to the restaurant. All in all a pleasant evening. And back in time to see some rugby!!...........
My daughter and I came to Sandwich for my daughter's wedding dress fitting, and the Bell Hotel was recommended to us for lunch. Although we hadn't booked, the hotel were able to accommodate us in the light and airy dining room. A lovely menu, and it was hard to chose everything looked really good! The food was first class, as was the service. A lovely old hotel, decorated and furnished in a simple and sympathetic way. Would thoroughly recommend.
From the moment we walked into the pub entrance, the staff were lovely and welcoming. We had a table in the brassiere area under windows, which was nice as it was sunny day. Our waiter looked after us very well with good service. The food and drinks were good and reasonably priced too. I had the pie which was on special and was very nice with good vegetables and mash. Other meals were fish and chips which was large and ham eggs and chips and both enjoyed. Look forward to returning.
Definitely the best most consistent restaurant in Sandwich we’ve lived in Sandwich for 10 years and always experienced great service, tasty food and exceptional value. The outside terrace is a wonderful area with views of the medieval town, toll bridge and river a fantastic experience. You must call at The Bell if visiting Sandwich