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Feedback gevenEasily one of the best hotel stays I've ever had. Cliff Townhouse is beautiful from the inside out, has amazing service from the staff, incredible food in the restaurant downstairs, and is all around a lovely place to stay! We had a top floor park view with a plush king bed. We didn't want to leave because it was so dreamy! I hope to go back and stay there again. Highly recommend for solo travelers, groups of friends and couples!
Excellent location for a business launch. Staff and bar excellent . Canapes top class. Facility is contemporary and well decorated with period elements from original grand house. Bars and function rooms have plenty of space and close for afters to all the good things around Stephens Green area
Unfortunately this wasn't the special night I had planned for my wife. There was major renovation work going on which I was not told about until check in. If I had been told I would have rescheduled. We were put in room 210 and we had to wade through a building site to get to it. We were told the noise would stop at 5pm but it was closer to 7pm before drilling, grinding banging stopped. When we got into our room none of the sockets had power which in turn meant the heating hadn't been on for quite some time and the room was freezing. It took quite a while to warm the room up to a comfortable temperature.The emergency door right beside our room had no lock and it kept banging open in the night. I was woken 3 times and on each occasion I had to go to the door to try to wedge it closed. The work started up again at about 8.30 the next morning. When we arrived back to the hotel after a meal at about 10.30 we waited downstairs at the bar to get a drink. After about a 15 minute wait without anyone about to serve us I went to reception to let them know we were waiting to be served. We were told the bar was closed and we could go down to Dawson Street where there was plenty of places we could have a drink. We ended up going into the Shelbourne hotel next door.The next day I spoke to your manager(Nina) and expressed my disappointment. She was apologetic and gave me a goodwill gesture of €40 refund. While I appreciate the gesture I feel it does not make amends for a night that was spoiled when a simple phone call to me in advance to tell me about the rebuilding work would have let me reschedule the date for a couple of weeks till the work was finished. I did say all this to the hotel in the survey they sent me but nobody got in touch with me to discuss it which is a pity.
We went for an anniversary dinner. The food was incredible and the service outstanding. They were very accommodating. For the quality, the price was very reasonable. I'd definitely come here again.
I am not sure why this restaurant is not getting 5 stars but I can tell you this evening my guests and I had a beautiful fine dining experience. When we first arrived we were greeted by a very friendly polite young lady at the check in. She walked us to the 2nd floor dining room. The room was elegantly decorated with dimmed lighting and amazing fresh flowers. So warm cozy on a rainy Irish night very romantic I ordered the smoked salmon appetizer and black sole for entree. Everything was outstanding. All my guest truly enjoyed there meals. The deserts were fabulous and excellent wine list. The restaurant is not overly expensive. They have a wonderful 3 coarse menu for €30. Not bad at all for this part of town quality of the food. Let me not forget our lovely waitress from Brazil. Such a sweet and friendly young lady and very professional. I will definitely return on my next visit to Dublin.