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Feedback gevenOnly nandos ill eat in around Dublin service is tops compared to rest of there restaurants .. less then 30 secs before was greated and brought to table.. They go the extra little step of getting the drinks and straws brought down to us.. As I said always go here as feel customer service is no1 concern for them and then the food ro whick I've yet to have bad experience in this branch
So we have been here before. We had a much better experience in the past. Unfortunately when we attended this Nandos on Friday 10th November the service was appalling. We arrive at 6pm where we could see at least 8-10 free tables. We were told we have to put our name on a list as ‘there were no tables free’ However we COULD SEE THE FREE TABLES. Anyway, we put our name, we’re told to come back at 6:25 which we did. To our surprise it turns out we were put on for a table for 6:35 instead of 6:25. The same tables that were free at 6pm were still free at 6:25. Instead of letting us sit in, we were made to wait outside for 10 minutes after which we were placed at a table which was free the whole time. Additionally, there was no cutlery, after asking staff it took over 10 minutes for new ones to be put out. Only thing that gave this place a 3 was the food which did not disappoint. However Jamie at the front of house needs more training.
Absolutely love the food here but feel they have gotten a little bit scabby with the portions compared to how they used to be ! Staff are lovely but service is a bit slow with clearing tables and bringing out food. All in all, I will definitely eat here again !
Our order took 40 mins to cook, but it was disclosed upon ordering so it was fine. They also gave some free appetizers while we wait. The waiter and waitress was very accomodating and friendly, however the lady at the cashier was quite dismissive. Food was good as usual.
Tasty chicken, ruined the toilet an hour after ingestion. 5 stars on the food