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Feedback gevenWe had a lovely lunch at the bar. The sit down part of the restaurant requires you to have a main dish and side. We wanted a lighter option so had delicious French onion soup, bread and wine. It was away from the crowds relaxing. The bartender was great a recommended a nice, reasonably priced wine.
First off, the food was all very good and reasonably priced given what was served. The menu offers a nice array of dishes that should please a groups with differing tastes adventurousness. The decor and location also make an elegant setting for the special occasion dinner we were hoping to have. Where things really fell off for us was the service. Our waiter was terribly cold and made us feel invisible unworthy of his attention. He was so short he often left before we could finish our sentence or ask a question. At first we thought this might have just been his personality or a result of a busy night only to then observe the different treatment offered to his other tables. It came to a point were we could no longer enjoy our time there and signaled for the first available staff person to bring us our check. We debated on wether or not we should say anything about it and eventually did to our hostess on the way out. I used my words carefully and posited that we wondered whether the difference in treatment was the result of classism or racism. Yes, it made for an uncomfortable “sorry about that,” but uncomfortable is an apt description for our experience.
Staff were rude and unwelcoming. For a well established restaurant I expected more from them. Their attitude spoiled the dinner. The food was nice but not worth going back solely because of the staff.
Great welcome and we were taken to our table which was really well set out. Great explanation on our wine list which let us be a bit braver on our choice thanks to advice and it was a great decision, a wonderful white and a classy full red as we wanted. Prawns for starter which were presented well as they were four fine substantial prawns. TBone had been recommended and it was superb. Cooked perfectly and really tender, accompanied by some onion rings and greens. Top class and really attentive personnel there. a real treat
The restaurant comes highly rated for business events. I’ve been twice and both times the food is okay, but the issue is how cramped the tables are. Our waiter bumped over the next table’s water when he was serving due to it being so close together. The waiters also come across as annoyed or impatient when taking orders and they bump into you repeatedly when pouring water and wine (again due to the lack of space).