Havester Castlegate - Dudley

Family of 3 visited harvester. Nice welcome, it took me many attempts to book this restaurant including online and phoning the restaurant, and both telling me it’s full, however, one final look online there were slots all times, so was able to book. When arriving the restaurant was half empty so not sure why they are filling the restaurant. Friendly staff, ordered food fine, the problem was when it felt like a convey belt of food, we barely started our salad before starters arrived then barely finished the starters before mains arrived. My daughter’s starter didn’t arrive and they assumed it was a side?! When I clearly told them it was a starter. She has additional needs so waiting is not something she can process which caused upset. That got quickly resolved as they went to find it. Food was nice, cooked right temp. Staff was on the low down so was hard to order pudding and then took 20 mins for someone to appear for the bill when we found her chatting at the bar, and again my daughter does not wait so had to physically go and find a waitress. Wasn’t the best experience and felt very rushed and couldn’t breathe between courses.

Really enjoyed our meal at Harvester this evening. Food was good quality and served in a timely way. My chicken was nicely cooked and really tasty. Service from Mary Jane was great. She was really friendly, knowledgeable and cared about our table, on what was a really busy service.

Amazing food as always and the best customer service from Chez gone above and beyond for us. Great place! ……………………………..

Excellent friendly service from the minute we walked through the door 1 of us is a fussy eater but this wasn't a problem our waitress Mary Jane was very efficient and attentive food lovely and hot

Me and my Husband visited this restaurant last night with two of our friends as a first meeting in over a year. We are fans of Harvester but after lockdowns we have not been able to go. The food and service were a good as...