Mrs B's - Dudley

If you want to find the Best pork Sandwich in the west midlands look no further! Amazing value for money also… get down here if your in the area!!

Ordered a toasted pork sandwich but got a charred inedible offering! Normally lovely food but this has really put me off no offer of a replacement sandwich or anything else made either

Never ordering from here again which is a shame as the food is beautiful but the customer service and their morals are totally wrong!! A staff member was so rude and arrogant over the phone after having my order cancelled through just eat minutes before it was due to be delivered. I lefr a review on their social media page. I was then asked to phone the shop on the next business day (Monday) and although one of the ladies apologised she stood my her staff member and made me out as though I was the one in the wrong. Stating I should of phoned if I had a problem, which I did!! However the lady who was rude wouldn't put the manager on the phone. How can I speak to someone if they won't let me? I then called again to speak to the manager as asked and again was told that they weren't happy about my review so wasn't going to serve me anymore. How's that right? If a customer was rude they would be called out or banned from the shop. Yet if a customer complains with every given right to do so.. they side with the one in the wrong. Disgusting behaviour utterly disappointed in the shop. There is so much more I could say about their treatment of loyal customers!! DO NOT RECOMMEND!!

This is one of our regular biking pit stops. Excellent variety of sandwiches, cakes coffees! Service and the friendly staff really make this place and it is fantastic value for money! Thanks Mrs B’s and we will be back soon.

Mrs B’s provided some afternoon teas for my sons birthday, and they were exceptional. All of the food was so fresh, well presented and delicious. I could not have asked for more! It’s was such good value for money. The staff were polite and friendly. We will definitely be returning!