Jimmy John's - Duluth

Absolute wonderful experience! The employees were so nice and enjoyable to talk to! 11/10 experience tonight!

I have been going to the location since they opened.. Period take me to few mistakes on my last few orders but the last one was the straw that broke the camel's back.. My mother has had brains surgery and I am her care different.She wanted a veggie with extra onions and oil and vinegar.. I ordered a Billy club with extra tomatoes and asked that both sandwiches were cut 1/2.. They got the order wrong. I immediately called the store and wound up speaking to the young lady who made this sandwiches who sounded very upset and said she made them correctly I told. Her I would not be calling if she made them correctly and to police have the storm manager call me. The store manager is a Hispanic gentleman with a big mouth.He called me back the next day and instead of listening to the problem.I'm trying to fix. It? He told me my business is no longer one of that his location.. I said Tim seriously. I spend at least $50 a week in your store.If you're telling me I'm not allowed to buy food there.. He said yeah we don't want your business.. I contacted Jimmy John's corporate and found out that this particular location is owned by an owner group of several people and asked for one of them to call me.. No one has. I have been to culinary school and I am a chef and I have own fast food restaurants.. What is shame at? These folks are going to lose all the business that they will because of their terrible customer no service. Still waiting for that phone call from the owner group and as far as the manager he deserves to be fired..

I’m a regular customer here. Friendly staff and consistent quality with the food.

2023: This placed USED to be good. No more…07/15/20: The new lady there is AWESOME.01/20: SLOW as hell. Excuses for messing up my order.The lady you have working there is a nightmare.

Not much bang for your buck.Small sandwich (BLT) got lettuce, mayo, few thin slices of tomato and s couple thin slices of bacon...left hungry. Plus I really wanted a heated sandwich of some kind... don't have those...back to Jersey Mike's!