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Feedback gevenVery good Food drinks: Very good breakfast Rooms: 5 Service: 5 Location: 5 Hotel highlights: Great value
Rooms small, on-suite very small but both clean and tidy. Our room had a great sea view. I'd recommend the hotel as the food in the bistro was excellent. Rooms: 3 Service: 5 Location: 5 Hotel highlights: Great view, Quiet
Rooms a safety hazard...far too small. Rooms: 1 Service: 1 Location: 4 Hotel highlights: Great view
Other than being assigned a room in a separate structure behind the main hotel, flusher on toilet not working, and having to ask for heat in the room, it was OK. Employees did their best I think, with one employee offering apology. Got the impression staff were stretched. No apologies from management, just messages through staff, e.g ... manager said the part for the toilet will be here tomorrow . (The day we checked out). Rooms: 2
For some reason I can not reply to your answer. Sadly you are absolutely wrong in everything you have stated, I find your tactic of attacking people who give less than 5 star reviews. I am not going to try to defend myself, as I stand by everything I said. I have made an appointment to see a solicitor about your untruthful comments. I would really of liked to put a good review up, however, I would not recommend this hovel to my worst enemy. Firstly the room was so small, and tatty, extremely dated with an alarm clock, which surely has been taken from a chalet from Pontins in the 1970s, that even the amazing view could not compensate. There was dog meat/food on the carpet, and I assume ash. When I went to look for someone to let them know, there was no one about. The bathroom was not fit for purpose, one as it was a converted cupboard, and the notice in the room explaining that the steam from the shower which was cracked set off the sensitive smoke alarm, so you could not even have a shower. Then when we went for breakfast, after waiting for 40 minutes for a breakfast which was a 1 sausage, a piece of streaky bacon, uncooked tomatoes and mushrooms, haggis, b pudding and beans. When I went to complain about this on the way out, I had the pleasure of speaking to someone called Donna, who was at best obnoxious, and as unhelpful as it was someone else 's fault, I quote I don 't clean the rooms, I don 't cook the breakfast . I would rather sleep in a tent than give money to this place, please look elsewhere, unless you want to feel as though you are being ripped off. In response to your reply I thankyou for it. I do not deny that I was irate, and if she cried, I feel terrible about that but I have also left things out, like the denial of the previous evenings attempt with the same lady about the state of the room, however I stand by everything I said, As you are true to form, as it never ever seems to be your fault, if you look at the previous low reviews, it is always someone else 's fault. Oh by the way breakfast took 40 minutes, and as you were not there, maybe you can check CCTV and see that the uncooked food was left, as was the haggis, however the toast provided was superb. I applaud your defense of your staff, I truly do. Hopefully you can maybe if you get another less than favourable review, see that it is the same points over and over again, and try to address them points, just a thought. Thanks again for your reply below, and I stand by everything I said, and truly can 't be bothered dissecting your reply, one slight point, I have witnesses about the night before, so I take with a pinch of salt, your comments