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Feedback gevenDO NOT BOOK THIS HOTEL. It is closed down. We arrived and no staff bothered to tell us that it no longer operates despite taking our money! Rooms: 1 Service: 1 Location: 1
Room reserved and paid for August 4. Arrival at 6pm and. the hotel is simply FERMÉ!!! No email received, no message preventing closure. Obligated to find at the last minute another room elsewhere. Apparently, the hotel has been closed for at least a week or more. There is no word on the door. What a scandal!!! Rooms: 1 Service: 1 Location: 1
DO NOT BOOK. Hotel apparently went bankrupt between our booking over a week ago and our arrival today No phone call or email, very annoying. Hotel highlights: Great view
Do not book!!! We arrived there yesterday and nobody was there. The restaurant was closed. Nobody was answering the phone. We needed to find somewhere else to stay, double price of course for the late booking. Totally unacceptable. We are still so mad!!!
We stayed for 2 nights mid week on an Itison deal. Was a bit apprehensive after some of the reviews, however we thoroughly enjoyed our stay. It was a bit odd as there were not many guests and very few staff. One staff member, Janie seemed to be there most of the time and appeared to do everything except cook. When Janie wasn't there, there were no staff, the front door was locked (you got a key. She was very friendly, helpful and professional, despite having much to deal with. There were a couple of issues non delivery of food and a plumbing emergency which closed the kitchen, but she dealt with this professionally and overcame the problems despite some irate guests. The food we did get was fabulous! Dinner was delicious. As was the cooked breakfast, the best Eggs Benedict I've ever eaten, and my partner said black pudding was the best he's ever had. The hotel is situated a ten minute walk from the centre of Dunbar with beautiful views over the coast and golf course. Lovely coastal path next to the hotel. The hotel grounds could do with tidying up a bit but the hotel itself was clean and tidy. The reception was not always manned, there were no staff there overnight. This didn't bother us at all. The room was nice enough, comfortable with a good shower and plenty of hot water. We enjoyed our stay and would definitely go back.