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Feedback gevenLets start with the reservationAfter booking our reservation and receiving a confirmation i got a call to inform me that there 'd been an error in the system and they had to cancel my reservation. I agreed and made a new one. The day before what was suppose to be the first reservation i receive a call to confirm we 'll be there, and i had to explain what they told me about it being cancelled... So they made a mistake, my 1st booking had never been cancelled and they didn 't even apologized Secondly, they make us pay for kids but when serving they only serve enough portions for the adults. They rush you to eat because the service needs to flow and there is no time to wait. When we asked for food refills, the waitress seemed annoyed and very impatient. A friend came few minutes late and they made her eat what was already on the table, even if she paid full price . We were constantly asking for refills since the portions where so small even for the desert, it felt like we were begging for the food we 've already paid for. On top of that the food was barely warm We expected more from a sugar shack supposedly reviewed as one of the best. Going to the sugar shack is supposed to be a relaxed experience not a sprint. We pay 41$/adults and 2 hours is simply not enough. It feels like we 've been robbedI give for the beauty of the shack, the smoked bacon and the firepit.
Food was average : wet eggs, dry potatoes and desserts that tasted as if they had been made 2 days ago. Service was disappointing: one of our servers was talking/yelling to us most of the time.
Unfortunately, I don't have any major criticisms. The entrance to the restaurant is located along a winding road with large pots and strange bumps. The food is just average and on the expensive side. The service is unfriendly and falls short of what I would consider acceptable. I wouldn't recommend this place for a family gathering.
I was pleasantly surprised by this sugar shack. It has a charming and traditional appearance, with a cozy atmosphere. The wooden cabin is not too big, making it a perfect spot for...
The restaurant is in a fantastic location with beautiful views. The service is incredibly friendly and the food is delicious and homemade. I highly recommend trying the eggs, ham, special bacon, baked beans, meatball stew with pig feet, and all the other dishes available.