Reserveer nu
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Feedback gevenBeen here a few times, great selection of food and deserts but the staff need a lot more training. Tables dirty and not wiped down, plus dirty tissue on my table stuffed behind the sugar bowl by a previous client. Staff seem to panic when their busy, and get flustered. Last week i waited 10 mins for an americano take out and it was stone cold. Today, i had a Ploughmans lunch (eat in) and also asked for an Americano which never arrived. When i was paying, staff were less than apologetic the fact i ordered coffee and never got it, despite the order being typed into an ipad. Good customer service would have seen them apologise and give me one for take out on the house..... but they hardly acknowledged the fact let alone care.
Great service. Lovely food. Plenty of options on the menu. Thoroughly enjoyed a lovely lunch as we were passing through Bunclody.
The staff really let this place down. The food is really tasty, the soup and toasties are nice. The staff take ages to bring your drinks, then forgot our soup then brought the wrong soup, and the exact same thing happened with another table beside us. The manager/owner really speaks down to her staff, didn’t smile once. It’s uncomfortable for customers. Really good food but staff needs to go the extra mile.
Have stopped here a number of times while passing through always found it good but not anymore. I ordered a regular coffee and jam bakewell not heated. It came heated.i returned it and was given a cold one which I couldn't eat it was so stale.i left it behind.paid 8.30 for that and coffee.i told lady about it but she wasn't interested. I don't mind paying for fresh cakes but don't give me stale one.i won't be back
Always rated sugar and spice for cake and coffee break. Very poor last week. Coffee cake not the treat it used to be.