Domino's Pizza - Durham

We've ordered here several times. Usually something is missing but nothing crazy like this last time. The driver who delivered our food ignored our request for contactless delivery only to continuously ring the doorbell. When my husband opened the door, this man let him know that he wasn't going to leave without him signing on an increased tip amount. After my husband told him that I'd ordered that night so he didn't know anything regarding it. Delivery hands over the pizzas, and continues standing there until my husband goes back into the house and then he opens our front door and attempts to reach for my husband. When my husband pulled away, the driver stood in front of our door to prevent us from closing him out. I think my husband ended up adding onto it because it wasn't worth this man trying to storm into our house, so he finally left. I've met my fair share of drivers who are just having bad nights but I've never felt truly threatened by one until now.

This restaurant was once a good spot, but it seems they have had a lot of new hires recently which has affected the quality of the pizzas. The last one I got was very dry, and I noticed that many others for other customers were being over baked. I wouldn't recommend ordering a Brooklyn pizza as it will be very thin.

This franchise is a complete disappointment. I attempted to order pizza for delivery multiple times over the weekend, but every Dominos in the area refuses to deliver to my address. The website needs to be updated or they need to clearly determine where they can deliver to. It is not the customer's responsibility to figure this out for the business!

My son in law ordered a pizza ? at 3:15, to be picked up at 4:00p.m. and for some reason, the time was changed to 4:30p.m. When I went to pick up the pizza ?, they had not checked the online order, nor had they started on it. After I left, they checked out my online order and started preparing the pizza ?. When I went back to pick up the pizza ?, it was ready, but when I asked for parmesan the worker told me that I had to pay for it. I told her that I just wanted the small packs and she said that they were out of it and that I would have to pay extra for the cup of parmesan. The young lady was very nasty about the whole thing. I will never go back to this particular Domino's ever again.

I placed an order on February 21, 2023 at 8:18 pm and received confirmation. However, the order never arrived and it is now 10:30 pm. I have called the restaurant six times and every time I was either transferred or put on hold, only to have the call disconnected. We still have not received our pizza and I am now considering contacting corporate.