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Feedback gevenI picked my order up in the Chipotlane and after waiting in line for 5 minutes for my turn, I get to the window, tell the girl my name and she asks me to pull around. So I said oh to the front door? To which she replied no, get back in line again. Dumbfounded, and against my better judgment I did. Now I wait my turn yet again. When I get to the window she asks the name for my order again like she didn?t just see me 5 minutes ago and asked me to get back in line. I tell her myname yet again and she says oh they are just wrapping up your order it should be right out. Meanwhile I can hear them discussing my order about the food is right there was just a mix up in labels. After about another 5 minutes of waitingshe finally hands me my food. No apology. Nothing. I drove the remaining 20 minutes to my home just to find that yes. They did in fact mess up my order. Now I have to drive 20 minutes BACK to the store to get it corrected. I go to the storeto get my order fixed and the food is terrible. The steak is burnt to a crisp, has no flavor, beyond rubbery, and I found an entire bay leaf in my taco.
I asked for extra lime juice and salt on the large order of chips, but was given an attitude and a less than half empty bag of chips with a cup of salt tossed in. They're constantly rude, always messing up my orders, I'm done. This location is garbage.
The server was rude..I asked for chicken bowel and was charged for something else...I guess because I was not white I had to purchase a large drink which I can't finish..only to see others leave with a medium. Ugh!...no problem ???? I will gladly not go there anymore. So irritating to have someone use their personal views expressed in the roles/ jobs they chose. I like all people and will continue to just be nice...it costs nothing.