Bruegger's Bagels In Brookl

Need more tables in Brookline for customers to sit there and eat their meal.

Food was fine but on three occasions were met with a bristly attitude and demeanor by one female I presume was the mgr. others were helpful/maybe apologetic.

I have been to this location a few times. When I went in the other day the barista was extremely rude to me. I think she was mad maybe because I went in at 1:35 and they closed at 2? But there were several people who ended up coming in behind me. I just ordered a western sandwich and she said what type of bagel so I asked for an everything bagel. She said “we don’t have everything bagels” and just stared at me. I looked to the left and realized they were all out so I walked over to see what they had left and asked for an egg bagel instead. Then she asked if I wanted anything else and I said I remember the last time I was here a couple weeks ago I got an iced chocolate latte or coffee that was pretty good so I asked about it because I couldn’t remember exactly what I ordered. I was really just looking for a little help because maybe she knew the drink I was talking about. She proceeded to be extremely rude and cut me off saying they didn’t offer iced mocha or chocolate anything and rolled her eyes. But handed me a cup of ice? Then I said wait I swear I came here two weeks ago and you guys had some kind of iced chocolate coffee to which she repeatedly just kept saying “the cold brew? The cold brew? So the cold brew?!” Then she snatched my ice cup out of my hand and threw the ice in the sink and the cup on the floor. She gave me iced chocolate coffee for me to prepare with milk but literally scoffed at me when handing it to me. I was afraid to say anything to her about her angry attitude because I didn’t want the situation to escalate and for her to throw something at me. Not sure I want to take the chance to go back to this location again

Always stop in when im visiting the family from CA. miss getting bruggers before work!

Last year this place was my go-to for bagels before work. Now, between 6 and 7am, they have staff working in the store, but the door is locked and they won't let anyone in. Short staffed? Too much catering? Either way, they've lost a customer!