Mr. Hero - East Cleveland

Quick service! The staff is very professional. The place is clean and well-organized!

They put more meat in their sandwiches than any other Mr. Hero I've visited. Plus, they were generous with the tater tots as well.

This was the best sandwich I’ve had from here so far. The service was very nice, but quite slow.

Everytime I go here because it's close and I love the food, this location does not make it like other locations. My cheesesteaks always come as whole meat here, never shredded like at other locations. It's never cooked right and always has a hold time. I try to give them the benefit of the doubt, and they do it again... everytime! Have to find another location and probably eat in restaurant too because it's not going to be close to my house...so sad. I love their romanburgers!

Ever since Suraj and his staff left, it has gone downhill hill. The wait is too long and the food is cold. Especially the fries and the cheese. Food even tastes different. Are there once with the new staff they have. Never again. I hope Suraj is only on vacation and comes back.