Hot Harry's - East Greenbush

I like their food normally, Lately its been getting worse and worse everytime i go. Last few trip the chips are cold. The servings are getting smaller. The owner is always rude to his employees and customers. I usually stop once/week but i might not be going back now

I absolutely love the Hot Harry's Brand and fell in love with it in Massachusetts in their Pittsfield and Dalton locations. When I moved to East Greenbush I was excited to see a Hot Harry's by me. My absolute favorite thing about the brand is their Burrito of the Month. After trying on 3 separate times during 3 separate months the location was unable to make the Burrito of the Month because they don't have the correct ingredients or they ran out. The staff is always really apologetic about the situation and explain that they get the ingredients late and run out early, but even a planned visit halfway in the month on the 15th has shown to make no difference. They never have the right stuff. Also no ranch sauce?