Costa Coffee - East Lindsey

I visited this restaurant on a Sunday afternoon. The interior was very cold because the door was being kept open due to a cracked window. The last chocolate hot cross bun I ordered was not fresh and had no taste. However, the coffees and flapjacks were decent. The sink in the toilet had a trickle of water and the hand dryer was not working. The hygiene in the restaurant was poor. Despite a staff member saying they would turn up the heating, the cafe remained cold. Overall, this establishment needs some tender loving care.

Two pleasant people serving .very of us waiting in the queue, ..filling up the Marshmello jar was more urgent than serving patiently waiting customers... I observed that it took minutes to do a gentleman before us coffee's people were sat downstairs...we...decided to go upstairs and found it empty with uncleansed tables...with crumbs on seats and floors.. better. staff training required and more staff?... On a positive sandwich and coffees were great .

I come here regularly and cannot fault the place nor the staff! Always friendly, and great coffee! A big thank you to Zoe, Hannah, Alice for always making me feel so welcome, and a big welcome to new girl Maddie who is as awesome as...the rest of the team! Keep up the great work girls!

We visit Costa hot castle about times a week we are addicted to costa coffee always found the service to be very friendly can be skittle slow when busy but not in a rush much nicer now we can sit in , thanks to...all the staff during these times of uncertainty

I recently visited this costa driving through on my way to Skegness and was horrified over hearing members of staff one called Zoe and the other with brown hair planning to smoke and take drugs. They were swearing joking and laughing and being crude....This is not the type of place I will be visiting again with staff like this I hope you address this issue promptly.