Mcdonalds - East Lothian

Alexander Macintosh was incredibly helpful and attended to all of my needs with utmost politeness. He deserves a pay raise!

The food at this restaurant was just as delicious and quick as you would expect from McDonald's. However, the hamburger in the happy meal looked like it had been flattened and crushed, and instead of a toy, we received a book with just a folded sheet of paper with drawings to color in. It felt more like something to entertain kids rather than a proper toy. Overall, I would give it 4 stars instead of 5.

I have tried this restaurant multiple times and it has been disappointing. They never have milkshakes or the special menu items available. It seems like they rely on attracting new customers with just one visit, so they are not focused on providing good service or quality.

After waiting for ten minutes for a table, we were finally seated. However, we were asked to leave by a staff member named Pauline because another party needed the table. Despite our confusion and disappointment, we were forced to find another table. The whole experience left us feeling unwelcome and disrespected. It was disappointing to be treated this way at a restaurant like McDonald's, where typically it's first come, first served. We just wanted to enjoy a quick lunch, but instead, we encountered rudeness and poor service.

This McDonald's has to be the slowest in the world. I frequently drive along the A1 to Edinburgh and recently experienced a 15-minute wait in the drive-thru for just a coffee, with only two cars in front of me. The staff seemed unenthusiastic and slow, lacking in efficiency. Even when I went inside to order my coffee, the service was still extremely slow and the staff appeared to be standing around doing nothing. Overall, my experience was completely useless.