Bruno's Fried Chicken Waffles

I ordered delivery and asked the girl on the phone how long it would take. She said 30 minutes, but I ended up waiting 67 minutes—over an hour! When the food finally arrived, the fries were terrible; I can't even tell what kind of oil they used, but they're definitely the worst fries I've ever had. The chicken burgers were also disappointing, and the lettuce was soggy—I'm not sure if they fried the lettuce too! Additionally, the woman who answered the phone had a really bad attitude and wasn't suited for customer service. Overall, a very frustrating experience.

The food is outstanding, there is free parking available, and the dining area is clean and visually appealing.

The customer service was absolutely terrible. The woman at the front treated customers as if we were an inconvenience. Even when she attempted to be friendly, her attitude remained off-putting. It's frustrating to start a conversation with someone who is rude and then expect a change in demeanor later on. I’m giving 4 stars to the chef, though; he’s friendly and does a great job with the chicken. Unfortunately, I have to take away 3 stars because the woman in customer service really needs to improve her attitude.

Was craving some waffles and chicken this was the only option around me at the time so I decided to give it a try. The place was very busy with a lot customers flocking in and out. The setting of the store was very casual (most people just take out). The environment was very near as well! Customer service was very warm and friendly. However, I must say they can work better on timing. (I was told that my food will take 15mins to make but ended up spending 30 mins) However I guess the wait was worth it (social media took my attention from the wait), food was good!!

Wow! Can't say enough about how delicious the food is. Every single thing I ordered was phenomenal; fried chicken, waffles, ribs, mac cheese, wings. Please do yourself a favor and do not skip dessert! The peach cobbler carrots cake are scrumptious.