Marketplace Cafe - East Otis

Dirty tables poor service not worth the price. What is happening here it use to be great. Very few customers. Guess that’s it for me.

After years of loving the Nordstrom Cafe in Norfolk, visiting this location has been a shocking disappointment. First of all, the menu is very limited and unappealing. It's like going to a hospital cafeteria that is out of everything you want. The location is small, run down, and understaffed. They ask for the tip when you order. How can you tip for service you haven't even had? Best not to tip at all because the service here has been awful every time we've been there. Slow and rude waiters are apparently acceptable to the management here. Food is, eventually, just plopped down carelessly on your table. Glasses and silverware have been dirty. We've never enjoyed anything we have eaten here. Just keep waking.

Good tasting good, good prices…Nordstrom restaurants always deliver a good experience.Cranberry Turkey is the go to at Marketplace and Bistro locations.

Matt was superb as our server and went above and beyond for us! Food was excellent!

Food and service are very good and general atmosphere is pleasant. Offers a nice break from shopping.