Maple Chinese Hot Food Takeaway

Despite being extremely busy and under a lot of pressure, the staff managed to deliver delicious, hot food to me in unpleasant weather. Their effort was commendable, and the food was enjoyable.

This restaurant experience was absolutely terrible. I placed an order through Uber Eats and the delivery time kept increasing. When I called the restaurant to inquire about my order, I was met with abuse, screaming, and swearing over the phone. I was told that if my order did arrive, it would be tampered with because I had called to check on it. When my order finally arrived 35 minutes late, it was cold, damaged, and inedible. To make matters worse, I found fluff and dirt from the floor in my food. I am extremely upset. I would advise against ordering from this restaurant as the service is appalling and the staff is very rude.

It took 90 minutes for the food to be delivered, and when it finally arrived, it was lukewarm. I ended up getting an upset stomach later, so I won't be ordering from this restaurant again.

This is by far the worst thing I have ever eaten, crackers were stale, chips were soggy and chucked in a bag. The salt and pepper chicken had no chicken on the batter. Freezing cold and tasted disgusting. I do not know how this business is still running. Waste of money and wasn’t able to eat my dinner.

Awful food and appalling, rude customer service. One of the dishes was completely incorrect and the staff refused to correct our order, arguing that they were “100% right” and refused to refund. Please see attached a photo of the dish in question, which was “100%” ‘crispy duck with plum sauce’. With regard to the food that was actually ordered, it was tasteless, dry and had obviously been cooked long before and reheated if only I had taken photos of the rest of the calamity that had arrived, but it was so quickly taken to the bin). I’m glad some on here seemed to have had good experiences, but please don’t waste your time and money ordering from here, only to be spoken to like dirt, rather than like a paying customer.