Mcdonald's - Edgefield

Employees sitting around in the lounge area are too loud.

I wouldn 't even be writing this review had it not been for the rudest customer service I have ever received here. This McDonald 's has always been my go-to, and I often praise them for the wonderful customer service we generally received. But, not today. I placed a mobile order, went to the window, paid and received my receipt at 12:14. Roll up, get my drinks, my happy meal and get asked to pull up for the rest. Okay, sure! I work in food service, so I get it. Especially on a day like today, where the weather is nasty, and most people have no power. As I sit and wait patiently, I see at least 4 cars roll on by, each receiving their food. I get out of my car to go in and check to make sure they haven 't forgotten me, and am greeted by the manager. She 's nice, I told her I 'd been waiting for a while. And the next thing I hear is an employee saying she hasn 't been waiting that long, maybe 5 minutes Now, I know I have a Georgia education, but 12:14 to now which is 12:26 when I 'm walking in, is more than 5 minutes. She just keeps on, and the manager tells her to Let it go . I wasn 't rude, I just told her I 'd been waiting a while, at least 10 minutes. I didn 't even mind walking in to get my food, but the nasty comments and low key calling me a liar, I 'm not down with that.

Not a clean table in site. The ones that were clean employees were sitting at on their phones. Loud woman in back yelling at fellow employees. Asked when lunch started. Was told 10:30 by a nice hour g man. When I walked up at 10:30 the lady with him looked at me and said it's 11 today, Sunday. One has to wonder...No soap in women's bathroom. Asked for soap. 30 min later still no soap. Gross! How are employees washing THEIR hands. Left after that. No time for hepatitis today.

Have been in Edgefield 6 months and since Sara has taken over this location the service and food has been top notch! Bathrooms and service areas are always clean as well. She definitely deserves a raise and much more from the company. She’s approachable, accommodating and is always a delight to speak with.

So far the best McDonald's I've been to, in a very long time, bathrooms were cleansing. Servuce with great and the employees were friendly and helpful..