Domino's Pizza Edinburgh

Shocking. Ordered a takeaway. After over an hour there’s was still no sign. Called restaurant and the staff hung up on me several times before admitting it would be at least another 30-40mins. No apology, no interest. Just seemingly expected us to wait almost 2hrs writing the review to steer others away from this awful place.

I've ordered from this Domino's several times, always collection as it's just down the road from me. Pretty much every time I've gone I've ended up standing there like an idiot for several minutes trying to catch the eye of one of the employees to come and serve me. On more than one occasion someone has clearly seen me standing there and simply ignored me, one of these people I assume was the manager because several minutes after ignoring my presence he turned and yelled at someone in the back for not serving me, despite him never bothering to tell them I was there. Never had an issue with the food however, standard Domino's fare

Worst service I’ve ever received on multiple occasions. This is the only review i’ve ever left and it’s to tell you not to go here.

Dominos has a fabulous 50% NHS discount I was keen to make use of but in my hunger I foolishly paid online for my £103 order, without any discount at all! When I begged Amun Kumar (the manager) for help, he put in a request to the central Dominos organisation to help me get the discount. If it wasn't for him, I'd have been down £50! Great customer service and would be happy to go back.

I was absolutely astonished to find out (I can’t say see as I am blind my pizza was given to me in less than a minutes , fabulous work dominos , keep it up Kaitlyn :