Atlas Steak Fish – Edmonton Ice District, Grand Villa Casino

We’ve been many times and had very good experiences every time so we invited a new guest to the restaurant. This time was different. It wasn’t all bad but certainly not the same experience as we’ve been accustomed to. The good was the appetizer of the goat cheese bruschetta and the tomahawk pork chop (I order every time and it was better than ever). There were 2 orders of the chicken and both were far less than the usual well cooked, great flavour meal. It appeared as though it must be cooked sous vide and it’s supposed to be smoked on the Josper smoker but it seemed as though they forgot that step. The skin was not rendered down at all after initial cooking in the sous vide making it less than appetizing. Normally it had been great and tastes more like red meat than white meat believe it or not. Then there is the service. Our server was not very attentive and forgot orders. I had to ask about the Caeser I ordered after the appetizer was brought out. It was the first chance I had to ask about it. She forgot to ring it in. We had ordered a bottle of wine for the table and not once were our glasses re-filled. It was put in a decanter that had a very large spout and it was awkward to pour sitting down but that’s what we were forced to do. As we ate our mains, we ordered a shareable side of roasted vegetables but it wasn’t brought out with the mains. We were over half done our mains and our server came to see if the kitchen brought out the side. It hadn’t come out and we said don’t bother at this point. No apologies and no other visits from the server or manager on duty. To top it off, I had to point out the fact that the side as not removed from the bill. Overall we will come back and chalk this up to a one time occurrence but it was far less than an experience we were happy with.

One meal was delivered to the table after everyone was finished eating. We had to ask to have it removed from the bill. Service was okay at best. Not normal for Atlas which is one of my favourite places.

My husband and I enjoyed our romantic Valentines Day meal. The food and wine were fantastic and our server was really nice. We enjoyed the ambiance, felt like we were in Vegas. We would come again for a special occasion.

From the live piano to the open spacious dining room, it felt private. Appreciated spacing between appetizers and entree.

Valentines special was explained as a discounted price.... the fixed price was not on the special menu/ or I didn’t see it....then I was not told the 10percent from my club card did not apply to specials until after the waiter went back to readjust the bill for 10 percent off. We only got 10 percent off water with a $180 bill which after tips was over 200... I wanted to tip 20percent cause I just like to give back the discount to the waiters but i just felt off by that small promise to honour the club card.