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Feedback gevenWe (4 people) ate here on a recent western trip. Service and food were good. One person required gluten free. The server was knowledgeable. There were choices that suited. Overall good service and food.
We had a lovely meal, for seven people, here at Moxies in the Mall. Food was a good standard and our server, Monique ? , was helpful and friendly. Recommended.
We ordered dinner through Uber Eats on April 30, 2022. There was a hair in the food in the sealed containers. I submitted a request through the online portal just to inform them there was hair in our food on May 9. On May 17 I still did not hear anything, so I resubmitted the ticket. Trevor Belsher, the manager at the WEM Moxies responded and asked for my contact information. He gave his number. I replied and gave my number. May 24 I had not heard anything yet, so I called and left a voicemail. May 26 I called and left a voicemail for Trevor again. May 30 I sent a response through the online form ticket system and said I am just following up from my voicemails and hope to hear from you soon. June 3 I called the Moxies Edmonton head office and it was not in service. The Calgary office was closed. Trevor Belsher has the worst customer service and horrible way of dealing with these things. I guess if you just ignore a problem, it will go away.... I feel like I have given enough opportunities to have at least a conversation..so here we are.
We like Moxies as the service and food are as expected good! We had the blackened chicken burger with a house salad, happy hour shrimp taco, calamari, and the crispy chicken sandwich with fries. Everything was cooked perfectly. The server was friendly and efficient. Will definitely come back here.
Walked into a modern space to our seat. Service was friendly and professional. We enjoyed dry ribs as an appetizer. They were lightly breaded, deep fried, and not overly dry. I had a Miso Ramen bowl with a lot of traditional Ramen noodles (too many noodles for my thinking) with a few mushrooms and scallions, and a soft-boiled egg. My colleague had a more substantial burger with home-cut fries.