Jv's Pizza - El Paso

When the order arrived, everything was nice and hot, but half of the Garlic Parmesan chicken wings I ordered seemed a bit undercooked, as if they needed another 2 to 3 minutes in the oven. I couldn’t eat them like that. Am I entitled to a credit for this? Additionally, the pizza was almost dry and tasteless due to a lack of sauce. Despite these issues, I do love JV's. Just a note: the delivery cost is quite high.

When I inquired about my order, the staff member realized one of the pizzas was missing and informed me that I would have to wait because the pepperoni wasn't ready. I was frustrated and asked if they had given my pizza away, and she offered to get the manager. I simply wanted my pizzas, but I agreed to speak to the manager when she pressed me again. After a brief conversation with another staff member, the manager finally handed me my pizzas without so much as an apology. When I asked for a corporate contact number, she told me it was a family-owned business. That explained a lot. I walked away disappointed and vowed never to return, nor will my friends and family. I should have chosen the other family-owned restaurant further down the road.

My family and I order from here almost every two weeks. The pizza is fantastic, and the wings are even better! I give it a perfect 10/10 and highly recommend it!

I luv this place its good but they kinda take a long time to make the pizzas over all i luv it sm i go to it every time ?

New to the area, tried this place out and we all really enjoyed it. Was excited to see they have a calliflour option in case we have glue free friends over. Ordered online for pickup. I really like that you can order a specialty pizza with 1/2 one type and 1/2 another. Made for a fun pizza night with the family and gave us the variety we wanted without excess leftovers. For our family this is perfect and we will order regularly!